I get asked this a lot. We are generally used to buying goods and services at low prices and accepting lower quality - whether that's ingredients in food, raw materials in a manufactured product or customer support for services. In this post, I will outline just how Utility Warehouse (UW) is able to offer award-winning service but also at a lower price. The 'usual' way When it comes to your household utilities, most people fall into one of two camps - there are those who "j

How often do you ask yourself, 'Why am I doing this?' It's a question that surfaces for most people from time-to-time, although most of the time, we're perhaps all just to busy to take a step back and really think about the direction we are going in. My early 'why?' In the early years of my career, before I became a teacher, my 'why?' was all about finding a way to become an airline pilot - my childhood dream. My various career twists and turns - sales jobs, taxi driving (y

My friends know me as a former Assistant Headteacher and tutor. It may have come as a bit of a surprise when they discovered I had gradually stepped away from these roles to work for myself as a utilities consultant. In this post and another titled 'But Why?' I outline my reasons for this change of direction and what I have learnt along the way. The first ten years I probably hold the record for the longest period of 'I'll think about it' in this business. I first saw Util